Groups & Parties FAQ

No. To qualify for group pricing you must schedule your event at least one week in advance and pay a $50 non-refundable deposit. The deposit will be applied toward your total group fee.

Our group packages begin with as few as 8 participants and we can handle groups with as many as 100 participants depending on the type of package you choose. You can get more information about our group and party programs by clicking here.

Yes. We several group options that work great for birthday celebrations. Additionally, we have a Birthday Party Package that includes use of our party space, party facilitator, and party favors. You can get more information about our group and party programs by clicking here.

We have several options for your Scout Troop. Aside from general day rate options, we offer group discount climbing programs and team building programs. We also offer the Badge Programs for those Girl Scouts & Boy Scouts wanting to expand their climbing knowledge. For more information about our group and party options, click here. For information on our Girl Scout Badges, click here & Boy Scout Badges, click here.

No. Everyone under 18 years of age must have a waiver signed by his/her parent or court-appointed legal guardian. We recommend you ask parents to complete waivers online prior to your event. Participants over 18 years of age will need to complete their own waiver.

Yes. Spectators are more than welcome to join your party without climbing, but everyone in the climbing areas must have a waiver on file. Spectators who do not have a completed waiver on file will be restricted to the designated viewing and party areas.

If you are the event host, we ask that you arrive no later than 15 minutes prior to the start of your event.

We ask all participants to arrive 15 minutes before the event is scheduled to begin. This will help ensure your group/party gets started on time and your participants get the full amount of climbing time.

Since we have set orientation times, guests who arrive late may not get to participate. Please encourage your guest to arrive 15 minutes prior to the start of your event.

We reserve equipment and staff for events based on the number of participants registered; therefore, we may not have enough equipment reserved for all your participants. Furthermore, we may not have enough available staff on duty to conduct your event’s orientation course in a timely manner.

Yes. The minimum age to climb is 5 years old. The minimum age to belay and boulder is 12 years old.

Good climbing clothes can be any that doesn’t restrict movement and allows for flexibility. For some people, that can be jeans and a t-shirt. Others may prefer sport-shorts, yoga pants, or sweatpants. Sorry but no kilts, skirts, dresses, or swimwear allowed.

Climbers are allowed to climb in clean tennis shoes or boots, but what works best are climbing shoes that are designed specifically for the sport. We have these available at the front desk as part of your gear rental package. Socks must be worn with rental climbing shoes.

No. Vertical eXcape is an alcohol, tobacco, & drug-free environment.

Group programs do NOT have use of the party space; however, if you have scheduled a Birthday Party Package you will have access to the party space for the duration of you event.

Although, we provide tablecloths and place settings for our birthday packages, you may bring your own if you want. Additionally, you may bring balloons, banners, goody bags, and similar items to decorate. However, we ask that you refrain from bringing any glitter, confetti, silly string, or other items that are hard to clean up. If you use prohibited items, you may be subject to a $25 clean-up fee.

Absolutely, you can bring in food and drinks. You can also order food and have it delivered to the facility. We do not recommend ice cream or any items that must be kept cold as we do not have a freezer / refrigerator for such items.