FAQ

General FAQ

I just found out this place existed. How long have you guys been here?

What types of climbing can I do at Vertical eXcape?

How does this work?

Are passes hourly or all day?

Are reservations required?

How old does someone have to be to climb?

What should I wear?

What does belay mean?

How old does someone have to be to belay?

How do I sign up for a Full Access or Auto-Belay Package?

How much does it cost just to belay?

It’s been over 12 months since my last visit but I still remember everything perfectly. Do I need to take the Belay Course again?

I have never been to your gym, but I climb outside/elsewhere a lot and already know what I’m doing.

Do you sell gift cards?

Membership FAQ

What type of memberships do you offer?

Do I have to have my own gear to have a membership?

Do members get any additional benefits?

I am going out of town for a few weeks. Can I put my membership on hold (Freeze)?

I need to cancel my membership. What do I need to do?

What is a Family Membership?